Frequently Asked Questions

Can I keep my current number?

Yes. The process is simple and we will guide you through it, step by step.

What if my company grows?

Items are easily added or removed from your account and take effect instantly.

Are there any other charges for phone usage?

*talk about transparency of our pricing* The only phone usage that we charge for is inbound minutes on toll free numbers that you own, or calls involving a country other than the US.

I can't find a package that is right for me. What should I do?

Not a problem! Simply pick the best suited package and add anything you need from the A La Carte Menu.

Will my current Internet connection work?

This depends on what size of operation you will be running and how much activity you have on the net. We find that you need roughly 64kb of bandwith for each active call channel. You can always contact us for help on this subject.

Questions before signing up?

We're happy to answer any questions you have, ask away and we'll get right back to you.

What is a "Fax Package"?

  • A Fax Package includes
    • 1 Fax number
    • 1 Fax line
    • 200 Free fax pages each month

How much are Attended Menus, Ring Groups, or other features like that?

Free! Feel free to customize an extremely detailed or very simple phone system. The choice is yours, all we charge for are the components from the A La Carte Menu.

Do I have to buy physical phones?

No. There are many softphones available for download on the Internet. Take a look at some in our phone section.

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